Australian Patent and Trademark Services Pty Ltd communicates by email. It is critical that you ‘white list’ our email address.

Take important note of intellectual property deadlines, and immediately notify us of changes to your email address.​ Otherwise your intellectual property could lapse or expire. 

We are NOT accountable for missed intellectual property deadlines. 

We recommend that if you have not received an anticipated response from Australian Patent and Trademark Services Pty Ltd that you phone our office.

Australian Patent and Trademark Services Pty Ltd is not responsible if we do not receive your responses or instructions. It is the client’s responsibility to check that  Australian Patent and Trademark Services Pty Ltd receives your email, if you do not get a response.